Refund Policy

30-day money-back guarantee

If you're not satisfied with your My Private Edit membership, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds for web purchases are handled by our payment provider, Paddle, which is the Merchant of Record for your order. Visit paddle.net and look up your purchase, or email us at support@myprivateedit.com and we'll take care of it. Paddle's handling of refunds is described in its Refund Policy.

Purchases made in the iOS app are processed by Apple and are refunded under Apple's App Store policies — request those at reportaproblem.apple.com.

Cancelling your membership

You can cancel at any time. For web memberships, cancel through the Paddle customer portal linked in your purchase emails; for iOS, cancel in Settings → Apple ID → Subscriptions. When you cancel you keep full access until the end of the period you have already paid for, and no further charges are made.

Questions

Anything unclear? Write to support@myprivateedit.com and we'll help. See also our Terms & Conditions.